Customers
The proof of frontline software is whether anyone opens it on the second week.
FieldPal is in live use or active pilots across equipment manufacturing, automotive service, aftersales and training. Named where the customer's happy to be named, anonymised where they're not yet. Named references are available under NDA.
Busseys BYD
A UK BYD franchised dealer using FieldPal for vehicle condition reporting: walking the car, describing what's found, and having the record assemble itself along the way.
I just walked around the vehicle and said the tread depths, and it was all done. I just thought, this is brilliant. I am impressed by how quickly it listens and fills in the data.
Deployments
Where else FieldPal is in use or on trial
These are real engagements too, described without naming the organisation while we wait for sign-off. If you'd like to speak to a reference customer directly, we can usually arrange it.
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A global equipment manufacturer
Validating multilingual technical support across a worldwide dealer network, with measurable cost savings identified through Find. Thousands of manuals across dozens of languages, serving machines sold over multiple decades.
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A national fast-fit and service chain
Digitising a vehicle condition reporting process, enabling voice-driven compliance reporting and streamlined inspection workflows across a large distributed estate.
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An automotive manufacturer's aftersales team
Exploring FieldPal to reduce vehicle-off-road days by giving technicians faster access to critical information and support on newer electric platforms.
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An automotive training provider
Piloting FieldPal to support students including those with special educational needs, with a roadmap to expand across the UK's automotive training colleges.
Available now
On the devices your technicians already carry
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Android, on Google Play
Live and downloadable today, on the phones and tablets technicians already have, with public reviews from the people using it.
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RealWear, as a device partner
Built alongside RealWear and listed on their Marketplace, for the head-mounted devices worn on jobs where nobody can hold a screen.
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iPhone, in TestFlight
In beta ahead of general release, so early iOS customers can start now rather than wait for an App Store date.
What they have in common
The pattern across every deployment
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Documentation that already existed
Nobody had to run a content programme first. In every case the material was already there and simply unreachable at the point of work.
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A bottleneck person
One or two individuals fielding every difficult technical question, and a real risk attached to them leaving.
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Records written from memory
Completion notes reconstructed hours later, thin enough to cost money in rejected claims or failed audits.
How we measure it
Seats used, not licences sold
We count seats actually used, week on week, by named technicians on real jobs. A tool sitting unopened on a tablet has failed, whatever the invoice says.
Every deployment comes with an activation plan: on-site time, technician onboarding, and a usage target agreed before anyone signs anything. If the usage isn't there, month one is the time to find out.
Speak to someone already using it
We can usually arrange a conversation with a reference customer in a comparable operation. That tends to be worth more than anything we say.